Address: 2002 West 3rd Street, Bloomington IN 47404
Phone: 812-332-0600 Fax: 812-332-7580

RENTAL POLICIES

IDENTIFICATION

We require a valid Indiana drivers license, an Indiana state ID card or a valid military ID card for identification purposes at the time of rental.

RENTAL PERIODS

Your rental time starts from the time you leave Master Rental until you return our equipment to us. This also applies to items we deliver. We charge for all time out, including Sundays and Holidays. Daily rates listed are for a 24 hour period, weekly rates are for a 7 day period, and 4 week rates are for a 28 day period. Other rate options include an 8 hour rate if you would like to pick up equipment in the morning and return it the same day, or an overnight rate if you would like to pick up equipment before we close and return it the next morning.

WEEKEND & OVERNIGHT RATES

A one day rate is allowed from 12 p.m. Saturday until 9 a.m. Monday. The overnight rate (on weekdays only) begins after 4 p.m. to 9 a.m. the next morning. If you have any questions, please ask our counter personnel at the time of the rental.

MINIMUM RATES

The minimum rate is the shortest time that a certain piece of equipment can be rented. This is the least amount of time you will be charged for the rental of that piece of equipment. Minimum rates can vary from 4 hours to 1 week.

DEPOSITS

On some items, a deposit in addition to the rental charge is required at the time of the rental. This can be paid by local check, credit and debit cards, or cash. Any refund due will be paid when the rental equipment is returned, except for payments made by check. In that case, refund checks are issued every Friday by mail.

RATES

Rates quoted DO NOT include SALES TAX or DAMAGE WAIVER, and are subject to change without notice.

TAXES

All equipment rentals are subject to Indiana sales tax. With a proper state tax exemption certificate, equipment rentals can be exempt from Indiana sales tax.

DAMAGE WAIVER

For a charge of 13% of the total rental, Master Rental will assume the risk of accidental damage to the equipment rented. This provision will not apply to the loss of, or any liability resulting from, the abuse or non return of rental equipment. All parts and pieces must be returned to Master Rental. Please note: Some rental equipment is exempt from coverage under damage waiver.

DELIVERY, PICK-UP, & SETUP

Delivery and pick-up services are available for an additional cost. Prices vary, depending upon the time and distance involved. Setup labor is extra and is priced per hour.

FUEL

All rented equipment is full of the proper fuel at the time of rental, and the customer will be charged for the first tank if not returned full.

METERED EQUIPMENT

Some large rental items are equipped with hour meters. Their rates are based on 10 hours of usage for each 24 hour day. Hours of usage beyond these allotments will incur additional charges.

EQUIPMENT PROBLEMS

If you have a problem with any of our equipment, PLEASE notify us ASAP! This will allow us to rectify the problem quickly and adjust your rental time accordingly. Do not expect an adjustment if we have not been notified immediately.

RESERVATIONS

Reservations can be made in person, by phone, or from our website. Most items require a deposit in order to reserve them.